Frequently Asked Questions
What products do you offer at Fit Flex Hub?
At Fit Flex Hub, we specialize in a wide range of fitness products including workout equipment, wellness gadgets, recovery tools, and accessories. Our collection is designed to support your fitness journey with top-quality, durable, and functional items.
What is the shipping time for my order?
We aim to get your order to you as quickly as possible! Our typical shipping time is between 12 to 15 days. We work hard to ensure your products reach you safely and in a timely manner.
Can I track my order?
Once your order has shipped, you will receive an email with tracking information. Simply click on the link to track your order’s progress from our warehouse to your door.
How can I contact customer service?
Our customer support team is here to assist you! You can reach out to us via email at martonevincenzogiovanni@gmail.com. We're happy to help with any questions, concerns, or product support you may need.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.
Do you offer returns or exchanges?
Yes, we have a 30-day return policy. If for any reason you're not satisfied with your purchase, please contact us at martonevincenzogiovanni@gmail.com, and we’ll guide you through the process for returns or exchanges.
How do I stay informed about new products?
To stay up-to-date on our latest products, offers, and fitness tips, subscribe to our newsletter or follow us on social media.
Is my personal information secure?
Yes, we take your privacy and security seriously. Our website uses SSL encryption to ensure your personal information is kept safe during the checkout process.
Do you have a mobile app?
At the moment, we don’t have a mobile app, but our website is fully optimized for mobile use, so you can shop seamlessly from any device.